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Privacy Policy

Privacy Policy

This privacy policy sets out how we use and protect any information that you give Pitchstone Waters when you use this website.

Pitchstone Waters is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Pitchstone Waters may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 1, 2024.

What we collect :
We may collect the following information:

Name / Email Address:

  • Contact information including email address
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send email about new posts or articles, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may use the information to customize the website according to your interests.
  • We will never sell your information.
  • Security
    • We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookie:

This year – we stopped collecting any cookie or pixel related data to adhere to GDPR and other data privacy legislation.  However we do want to remind you that:

  • A cookie is a small file which asks permission to be placed on your computer’s hard drive.
  • Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We no longer use traffic log cookies to identify which pages are being used.

In the past we did, and it would only be used to help us analyze data about web page traffic and improve our website in order to tailor it to our user’s needs. We would only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:
You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at pitchstonewaters@gmail.com OR by clicking on the Subscribe button and choosing the "Already a Member" option.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at pitchstonewaters@gmail.com as soon as possible, at the above address. We will promptly correct any information found to be incorrect.